Returns Policy


Returns Policy Pearson Floorings Limited should be notified of any fault or damage to delivered goods within 48 hours of receipt.

Upon signing for goods please check that they are not damaged as any damage in transit is insured by the courier. If damaged please inform the courier who will register your complaint.

Pearson Floorings Limited accept returned goods within 7 days of receipt on whole orders only. We do not accept part orders that are surplus to your requirements.

All items are returned at the expense of the customer, It is the customers responsibility to return the items unopened and in the same condition and packaging as they arrived.

A restocking charge of 35% will be placed on returned goods.

Non stock items cannot be returned once an order has been placed.